Why Choose NewZapp for Email Communications?
When selecting a platform for email newsletters and omnichannel communications, it’s crucial to choose a solution designed specifically for use. While Mailchimp is a strong contender for external email marketing, it may not fully meet the unique demands of your omnichannel communications. Here’s why NewZapp is the smarter choice for businesses focused on secure, effective, and compliant email campaigns.
There are 3 things you should expect from any omnichannel provider.
UK based
Your contact data should not leave the UK and it should not be trusted to a provider without ISO27001 and Cyber Essentials certification.
Data Security ⟶Customer service
Our customers come for the software, they stay for the service. 94% of our users score us a 9 or above in our quarterly customer satisfaction surveys.
Why NewZapp ⟶More than just email
Our omnichannel platform simplifies communication by bringing every channel into one easy-to-use space, helping you save time, stay consistent, and deliver the right message, at the right time, every time.
Omnichannel Platform ⟶Trusted to deliver by
Key Differences
UK Based Data Centres
Your contact data will only be stored here in the UK.
With no data security breaches since our inception over 20 years ago, we are extremely proud to continually provide a service our customers can rely on. We achieve this by maintaining the very highest security standards and ensuring our supply partners do the same. NewZapp prioritises data security by keeping all of your data within the UK, ensuring full compliance with stringent data protection regulations. As an ISO27001 and Cyber Essentials-certified platform, NewZapp guarantees the highest standards of information security
Personalised UK Customer Support
No waiting for hours for a response.
No waiting for hours for a response. NewZapp provides a dedicated UK based account manager for every client, offering tailored support and a deep understanding of each organisation’s communication needs. With 94% of users rating their satisfaction as 9 or above in quarterly surveys, NewZapp’s hands-on approach ensures reliable assistance when needed.
Your named dedicated account manager will be with you every step of the way ensuring you get the most out of NewZapp.
Optimised Email Deliverability
Anyone can send an email, NewZapp delivers them.
NewZapp ensures high deliverability rates through the strictest of firewalls. The platform is optimised to work within any corporate govenance, minimising the risk of emails being flagged as spam. This is how we get to work with multiple NHS trusts, organisations like Network Rail and Russell Group universities like Leeds. Where we guarantee delivery through the toughest firewalls and spam filters.
More Than Just Email
Email Marketing | Online Surveys | Landing Pages
Connect with your audience wherever they are, from email and Social to Teams, web, and beyond. Our omnichannel platform simplifies communication by bringing every channel into one easy-to-use space, helping you save time & money, stay consistent, and deliver the right message, at the right time, every time.
Comparison
Taking a look at the contenders core features.
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| Data Security | No data breaches in over 20 years of safe and secure email delivery. | 4 separate breaches since 2022. | |
| Service Location | UK based and hosted. | US based and cloud hosted. | |
| Experience | Delivering email for over 20 years. | Delivering email for over 20 years. | |
| Email Functionality | Designed for business email communication. Easy to use. Create branded email comms. No limit to number of groups or contacts. Detailed analytics from every email. |
Aimed at retailers & SME’s. No branded templates. Strict bounce policy enforcement. Detailed analytics from every email. |
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| Additional Features | Online Surveys. Form Generator. MS Teams Integration. QR Code Campaigner. Hosted Landing Pages. |
Instagram Posting. Shopify Connectivity. | |
| Certification | ISO27001 certified. Cyber Essentials certified. ICO Registered. 100% UK GDPR Compliant. HM Government G-Cloud supplier. IDM Member. Full D.P.I.A available on request. |
Member of the Messaging, Malware and Mobile Anti-Abuse Working Group. Only compliant with the EU-U.S./Swiss-U.S. Privacy Shield Framework. No ISO27001 or G-Cloud registration. No D.P.I.A evident. |
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| Account Management | Dedicated account managers with experience in email communications delivery. Support available by phone, Microsoft Teams or email in the UK. Billed annually via invoice. |
Online ticketing and knowledgebase forums. Limited phone support available at additional cost. Accounts only available on a monthly basis via credit/debit card. |