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Why Choose NewZapp for Email Communications?
When selecting a platform for email newsletters and omnichannel communications, it’s crucial to choose a solution designed specifically for use. Our software is easy to use and our procurement process is even easier. You can calculate an approximate cost yourself, trial NewZapp for free and, when you are ready to purchase, do so through G-Cloud for a fast process.
There are 3 things you should expect from any omnichannel provider.
UK based
Your contact data should not leave the UK and it should not be trusted to a provider without ISO27001 and Cyber Essentials certification.
Data Security ⟶Customer service
Our customers come for the software, they stay for the service. 94% of our users score us a 9 or above in our quarterly customer satisfaction surveys.
Why NewZapp ⟶More than just email
Our omnichannel platform simplifies communication by bringing every channel into one easy-to-use space, helping you save time, stay consistent, and deliver the right message, at the right time, every time.
Omnichannel Platform ⟶Key Differences
UK Based Data Centres
Your contact data will only be stored here in the UK.
With no data security breaches since our inception over 20 years ago, we are extremely proud to continually provide a service our customers can rely on. We achieve this by maintaining the very highest security standards and ensuring our supply partners do the same. NewZapp prioritises data security by keeping all of your data within the UK, ensuring full compliance with stringent data protection regulations. As an ISO27001 and Cyber Essentials-certified platform, NewZapp guarantees the highest standards of information security
Personalised UK Customer Support
No waiting for hours for a response.
No waiting for hours for a response. NewZapp provides a dedicated UK based account manager for every client, offering tailored support and a deep understanding of each organisation’s communication needs. With 94% of users rating their satisfaction as 9 or above in quarterly surveys, NewZapp’s hands-on approach ensures reliable assistance when needed.
Your named dedicated account manager will be with you every step of the way ensuring you get the most out of NewZapp.
Optimised Email Deliverability
Anyone can send an email, NewZapp delivers them.
NewZapp ensures high deliverability rates through the strictest of firewalls. The platform is optimised to work within any corporate govenance, minimising the risk of emails being flagged as spam. This is how we get to work with multiple NHS trusts, organisations like Network Rail and Russell Group universities like Leeds. Where we guarantee delivery through the toughest firewalls and spam filters.
More Than Just Email
Email Marketing | Online Surveys | Landing Pages
Connect with your audience wherever they are, from email and Social to Teams, web, and beyond. Our omnichannel platform simplifies communication by bringing every channel into one easy-to-use space, helping you save time & money, stay consistent, and deliver the right message, at the right time, every time.
I can work three times faster now. It’s just so easy to do everything, from inserting images to adjusting the layout. The fluidity of the system makes creating emails a doddle and I actually enjoy the process now!
Rachel Oakley, Training CoordinatorWorcestershire Children First
The formatting tools are intuitive to use and emails are quick to prepare. We have over 5,000 staff to stay in touch with so the ability to send targeted emails has been amazing.
Debbie FaulknerCheshire East Council
The platform allows us to pull in content and images easily, create one off newsletters, set up several distribution groups and easily manage contacts. The advice and support from the NewZapp team is excellent and I would recommend them any day of the week.
Christine Yates, Communications and Campaigns OfficerEast Lindsey District Council